REDA AI
Choose AI included or your own AI provider account, then configure licensing, connections and usage controls. AI funding models and licence setup →
Native Salesforce AI agents — copilots for your team, autonomous agents for your processes, and external agents for your customers. No middleware; configured, not coded.
Popular topics
Build your first agent
Create, configure, and deploy an AI agent — no code required.
Write effective prompts
Personas, instructions, and guardrails that shape agent behavior.
Give agents tools
Let agents read and act on Salesforce data, safely.
Deploy to a channel
Internal chat, website widget, community portal, or API.
Manage credits
How usage is metered — and how to keep it efficient.
Monitor & debug
Track conversations, incidents, and AI-assisted diagnostics.