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Meta channel setup

Set up WhatsApp, Facebook Messenger and Instagram with detailed Meta and Salesforce instructions, screenshots, tokens, layouts and troubleshooting.

Start here: WhatsApp, Messenger and Instagram setup

Set up Facebook Messenger

Set up Instagram with Facebook login

Meta tokens, permissions and identifiers

Configure the Salesforce account and sender matching

Verify Meta webhooks, test and go live

Troubleshoot Meta channel setup