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Home / REDA One / Getting Started / Overview / List Views & Kanban in REDA

List Views & Kanban in REDA

You want to see just your leases, or just this building's tickets — and maybe work your pipeline as a board instead of a spreadsheet. Both are built in. Every REDA tab opens on a list view you can switch, filter, sort, and save your own copy of; and the Opportunities and Tickets tabs can flip into a Kanban board where you drag a card to advance it. The list and Kanban mechanics themselves are standard Salesforce, so this article keeps to what's REDA-specific: which tabs you'll use them on, which fields the board groups by, and the important detail that REDA's own rules still apply the moment you drag a card.

Getting there. Open the App Launcher (grid icon, top-left) → REDA → any tab, such as Opportunities or Tickets. The list-view controls sit above the list; the table/board toggle is at the top-right of the list.
Access you'll need. You need read access to a record from your REDA permission sets to see its lists. Creating a view only you can see needs no extra rights; sharing a view with others needs an organization-side permission your administrator grants. Dragging a Kanban card that changes a record's stage or status needs edit access to that record.
Using REDA Sales Cloud edition? This article shows the Platform edition, where prospects are Inquiry records (the standard Salesforce Lead in Sales Cloud). Everything else — the fields, the steps and the behaviour — is the same unless noted. See REDA editions.

What a list view is

A list view is a saved, filtered, sortable table of records on a tab. Every REDA tab opens on one — "Recently Viewed," "All Opportunities," and so on — and you switch between them from the view picker, the dropdown showing the current view's name at the top-left of the list. You can pin a view as your default so the tab always opens on it. Within a view, some columns can be edited inline, right in the list, without opening the record — though the same REDA rules that guard a field on the record page still apply, so an inline edit can be refused with the same message you'd see inside the record.

The Opportunities tab list view showing leasing deals in a table
A list view on the Opportunities tab. The view picker ("Recently Viewed") sits top-left, the list controls top-right, and the table columns — Opportunity Name, Account Name, Record Type, Property, Stage, Close Date — show each deal at a glance. Because leases, sales, and acquisitions all share this tab, the Record Type and Stage columns are how you tell them apart.

Filter and sort

To narrow a list, add a filter — for example "My Opportunities," or "Stage equals Under Contract," or on Tickets "Status equals Open." Click a column header to sort by it. This is how you turn a tab full of every record into the handful you care about right now.

A few filters earn their keep across REDA. On Opportunities, filtering by record type separates your leasing deals from sales and acquisitions — the same tab holds all of them, so a record-type filter is usually the first thing you set. On Tickets, filtering by status (Open, or a specific stage) keeps a busy queue readable. On Properties, filtering by region or by whether a unit is available for leasing turns the full portfolio into just the units you're working. Because a lease, a sale, and an acquisition all live on the Opportunities tab, list-view filters are the everyday tool that keeps each team looking at only its own pipeline.

The Properties tab list view with region and leasing-status columns
A list view on the Properties tab. Columns such as Property Type, Region, Owner Account, and Leasing Status are exactly the fields you sort and filter on to turn the full portfolio into just the units you're working — filtering by region or by whether a unit is available for leasing is the everyday move here.

Create your own list view

Building a view of your own takes a few steps:

Open List View Controls. Use the gear menu at the top-right of the list, then choose New.
Name it and set who sees it. Keep it visible only to you, or share it with everyone or specific groups. Sharing to others uses an organization-side permission your administrator grants.
Add your filters and save. Choose the conditions that define the list, then Save.

The REDA tabs people most often build views on are the operational ones: Opportunities (leases and deals), Tickets, Inquiries, Properties, Opp Invoices, Work Orders, and Bookings.

Kanban: work a board

On any list view, the Display As toggle at the top-right switches between Table and Kanban. Kanban lays the records out as columns grouped by a status-style field, so you can see your whole pipeline at a glance and drag records forward. Because a board needs a stage-style field to build its columns from, Kanban is at its best on records that carry one — in REDA that means the two tabs whose records ride a lifecycle Path:

TabGroup byThe columns are…
OpportunitiesStageThe deal's stage ladder — and each Opportunity type has its own ladder and its own Path (for a Property Sale, for example: Property Selection, Binder, Contract Out, Under Contract, Funded, Clear to Close, Closed Won / Closed Lost)
TicketsStatusThe ticket's status path — REDA has a status path for each kind of ticket (Move In, Move Out, Renewal, Lease Agreement, and more)

Dragging a card moves the record's stage or status — and here's the REDA-specific part that matters most:

REDA's rules still apply when you drag. A Kanban drag performs the same stage or status change as editing the record by hand, so the same validation rules and Path requirements govern it. A drag can be blocked — advancing a sale to Under Contract without a sale price, for instance, bounces back with "You must provide the value of Sale / Purchase Price prior updating the stage." If a card snaps back with an error, open the record, fill the field the message names, and try the drag again.

Kanban is for working a pipeline or board live. When you want to analyze or export the same data instead, use a report — see Building Reports.

Official Salesforce documentation. List views and Kanban — creating them, filtering, sorting, sharing, and inline editing — are standard Salesforce features. For the full mechanics beyond what's covered here, see Salesforce Help: Create a List View and View Records in Kanban Mode.

Worked example: Meridian's sales board

Meridian's sales manager opens Opportunities and switches to a "Meridian Sales - Open" list view filtered to Property Sale deals that aren't closed. Then they flip Display As to Kanban, grouped by Stage, and every live sale lines up as a column. They drag David Okafor's Harbour Villa deal from Under Contract to Funded; because the sale price and under-contract date are already filled in, the drag succeeds. On a second deal that's missing its price, the card snaps back with "You must provide the value of Sale / Purchase Price prior updating the stage." — so they open that record, enter the price, and drag it across cleanly.

Where to go next

  1. Navigation Basics in the REDA App — finding your way to the right tab.
  2. Anatomy of a REDA Record Page — the Path on the record itself.
  3. Property Sale Stages — the sale ladder and the validation rules behind it.
  4. Understanding Tickets — the ticket statuses your Kanban groups by.
  5. Building Reports — analyzing the same data instead of working it.

Frequently asked questions

Switch to a filtered list view — like "My Opportunities" — or create one with a filter such as Status equals Open on Tickets. The view picker at the top-left of the list is where you switch.

On the Opportunities or Tickets tab, use Display As → Kanban. Deals group into columns by Stage, tickets by Status. Drag a card between columns to advance it.

A REDA validation rule blocked the change — the same rule that applies when you edit the record by hand. The message names the field that's needed; open the record, fill it in, and drag again. A common one on sales is "You must provide the value of Sale / Purchase Price prior updating the stage."

Yes — when you create the view, set its visibility to everyone or to specific groups. Sharing a view with others uses an organization-side permission your administrator grants; a view only you can see needs no extra rights.

Use a list view (and Kanban) to work records live. Use a report to analyze, summarize, or export the same data. They complement each other.

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