Release — July 2026

This release adds two new integrations to REDA One. Below is what shipped, who each feature is for, and where the full guides live. Everything here is verified in the shipped package.

REDA Ads Connector — Google & Meta Lead Connector

New · Available on the OEM and ISV editions

Capture Google Lead Form and Meta (Facebook & Instagram) Lead Ads submissions straight into REDA as leads, with campaign attribution — then send closed-loop conversions back to Google and Meta when a lead converts, so the ad platforms optimise on real outcomes. It's self-service: Connect Ad Account, Select Conversion Target, and Disconnect Ad Account all run from an Ad Account record.

Read the guides: Overview · Setup & Enablement · Google Lead Connector · Meta Lead Connector · Closed-loop Conversions · Testing & Troubleshooting

REDA Email Services — Auto-Sync, Email-to-Inquiry & Email-to-Service-Request

New · Available on the OEM edition

Bring eligible email copies into REDA through the configured service. Auto-Sync associates messages with recognised records; Email-to-Inquiry creates or reuses Inquiries when its intake conditions are met; and Email-to-Service-Request creates Service Requests for eligible messages without an existing thread destination. Unmatched messages and some intake failures can be staged in Unmatched Email for manual review. Filtering, field limits and attachment or storage failures can affect what is retained, so check the processing logs as well.

Read the guides: Overview · Setup & Enablement · Auto-Sync · Email-to-Inquiry · Email-to-Service-Request · Unmatched Email Queue · Troubleshooting

Admin actions to enable this release

Both features are opt-in — installing the package doesn't switch them on for users. To roll each out:

• Ads Connector — assign the ads permission set, add the Ad Account tab and fields, add the attribution and conversion fields to your lead layout, and add the Remote Site Setting that the Disconnect action needs. Full steps: Ads Connector: Setup & Enablement.
• Email Services — assign the email permission set, activate the inbound email service and route your mail to its address, and set your internal domains. Full steps: Email Services: Setup & Enablement.

Where to go next

1. What's New — the running list of all releases.
2. Integrations — where both feature guides live.