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Home / REDA One / Properties / Location & classification / Neighbourhoods

Neighbourhoods

A neighbourhood is a named sub-area of a region — the local name a renter or buyer would actually recognise, sitting one level below the broader region. This short guide is for administrators subdividing a region into marketable areas, and for anyone wondering what the Neighbourhood field on a property does. After reading, you'll be able to create a neighbourhood under the right region, write the marketing description that fronts its listings, and understand that a neighbourhood is a facet people can search leasing by. No prior REDA experience is assumed.

Getting there. Neighbourhoods sit beneath their region. Open the parent Region record and add or open a neighbourhood from its related lists, or find a neighbourhood directly through the App Launcher (the grid icon at the top-left of any page) item search.
Access you'll need. Neighbourhoods follow REDA's master-data pattern: creating and editing them requires the REDA - Master Data - Admin permission set, while REDA - Master Data - Read Only can view them. If you can create the parent region, you can manage its neighbourhoods.

What a neighbourhood is

A region is the broad geographic backbone in REDA — it sets currency, defaults and visibility. A neighbourhood is a smaller, marketable slice of that region: "Old Harbour" within "Harbour District", say. It exists so your listings can speak the language buyers and renters use, and so people can narrow a search to the exact pocket they want.

A neighbourhood is a light record — a name, its region, and a description. It has no validation rules of its own, so the only guard you'll meet around neighbourhoods belongs to the region (below). Because it hangs off a region, a neighbourhood takes on that region's currency; you don't set currency on the neighbourhood itself.

Neighbourhood vs. region vs. portfolio — three different ways to group. A region is geography that governs — it sets currency, defaults and visibility, and every property sits in exactly one. A neighbourhood is geography that markets — a searchable sub-area of a region with no settings of its own. A portfolio isn't geography at all — it groups properties by who owns them, for relationship and growth planning. A single property lives in one region, optionally names one neighbourhood, and can belong to a portfolio through its owner — all at once.

Creating a neighbourhood

A neighbourhood has just a few fields you fill in:

FieldWhat it's for
Neighbourhood NameThe local name people recognise.
RegionRequired. The region this neighbourhood belongs to. It sets the neighbourhood's currency and controls which properties can use it.
Marketing DescriptionLong-form text (up to 32,000 characters) for listings and web content — the copy that fronts this neighbourhood to prospects.

REDA stamps the region's code onto the neighbourhood when you save; you don't edit that code by hand. Because the region controls the neighbourhood, a region can't be deleted while it still has neighbourhoods under it — REDA blocks the delete so you don't strand them. Move or remove the neighbourhoods first if you ever need to retire a region.

The three manager roles

A neighbourhood is also where three role lookups are set. Each points at a Salesforce user and is inherited by every property beneath it, unless that property sets its own. They are not decoration: REDA resolves them down to the property and stamps them onto approval-bearing records, so a neighbourhood left blank leaves its properties without a named owner for approvals.

FieldWhat it does
Property ManagerThe manager responsible for properties in this neighbourhood.
Regional ManagerThe regional manager above them.
Accounting ManagerThe manager responsible for the accounting side.

Set these when you create the neighbourhood rather than later — properties created beneath it inherit whatever is there at the time.

Where neighbourhoods show up

Once created, a neighbourhood earns its keep in three places:

On the property. A property has a Neighbourhood lookup, and it's filtered to the property's own region — so you set the property's Region first, then pick from that region's neighbourhoods. This is why a neighbourhood might not appear in the picker: the property is in a different region.
As a leasing-search facet. People searching your available properties can filter by neighbourhood, narrowing results to the exact area they want.
As a search-result column. Neighbourhood is one of the columns shown in leasing search results, so it helps identify each property at a glance.

Worked example: neighbourhoods under Harbour District

Under the region Harbour District, you create two neighbourhoods — Old Harbour and Harbour Heights — each with its own marketing description. You then open Meridian Court #101, confirm its Region is Harbour District, and set its Neighbourhood to Old Harbour (which now appears in the picker because the property is in the matching region). A tenant searching your leasing listings filters by Old Harbour and Meridian Court #101 comes back in the results, with Old Harbour shown in its result row.

A Neighbourhood record
A Neighbourhood record (Old Harbour): its Region (Harbour District) and Marketing Description, with the Properties related list showing the units that sit in it.

Where to go next

  1. Regions — the parent record that sets currency, defaults and visibility for its neighbourhoods.
  2. Property Search — how neighbourhoods become filters and columns for prospects.
  3. Creating Properties — setting a property's region and neighbourhood as you build it.

Frequently asked questions

The Neighbourhood lookup only offers neighbourhoods of the property's own region. Set the property's Region first, then pick — or check that the neighbourhood is filed under the same region.

A region can't be deleted while neighbourhoods still point to it. Move or remove those neighbourhoods first, then delete the region.

In listing and web content for the neighbourhood, wherever your site surfaces it. It's the marketing copy for that area.

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