REDA One Help Center
EN
Language
English EN Español ES Português PT Italiano coming soon Français FR Deutsch coming soon العربية coming soon
reda.one ↗
Home / REDA One / Properties / Ownership / Transferring Property Ownership

Transferring Property Ownership

Ownership of a property changes hands in two ways in REDA: you can move it by hand, or a property sale can move it for you when the deal closes. Both paths write the property's ownership history the same way, so the who-owned-when record stays correct either way. This article walks the manual transfer step by step, explains exactly what a closed sale does to the property automatically, covers the guard that stops you quietly undoing a closed sale, and flags the one thing REDA does not re-sync — portfolio membership — with its workaround. No prior REDA experience is assumed.

Getting there. For a manual transfer, open the App Launcher (the grid icon at the top-left of any page) → REDA → the Properties tab, open the property, and edit the owner fields on the Details tab. A sale-driven transfer happens from the sale deal on the Opportunities tab as it moves to its closing stage.
Access you'll need. Editing a property's owner fields requires a property-editing set — REDA - Property Sales User, REDA - Property Acquisition User, REDA - Property Management User, or REDA - Property Lending User — or REDA - Master Data - Admin. Closing a property sale requires the REDA - Property Sales User set. You also need access to the accounts involved, which your administrator grants separately.

Two ways ownership changes

Before the how, the when. A transfer is warranted whenever the account that owns a property changes — a sale between owners, an internal restructure, correcting a mis-set owner. REDA offers two routes to the same result:

RouteUse it when…
Manual transferYou're recording a change of owner directly — no sale deal is being tracked in REDA, or you're correcting the owner on a property.
Automatic on sale closeYou're selling the property through a sale deal in REDA. Closing the deal transfers ownership for you.

Whichever route you take, the property's Ownership Trail — its running who-owned-when history — is written automatically (see Owners & Ownership History for how the trail works). You never edit the trail by hand.

Manual transfer, step by step

A manual transfer is two fields, changed together, and a save. On the property's Details tab:

Set the new Owner Account. Change Owner Account to the account taking ownership.
Set the new Ownership Start Date. Enter the date the new owner's period begins. REDA needs both fields together — set the owner without a date and it asks "Please provide the Ownership Start Date."; set a date without the owner and it asks "The Owner Account must be provided if the Ownership Start Date is specified."
Save. REDA closes the previous owner's trail entry at the new start date minus one day and opens a fresh entry for the new owner — so the periods meet with no gap and no overlap.

If the owner and start date fall out of step during the change, the save is refused so the history can't be corrupted:

"Failed to update Property Ownership Trail. Missing ownership information on Property."

Restore both fields as a complete pair and save again. That's the whole manual procedure — REDA does the history work for you.

Automatic transfer when a sale closes

When you sell a property through a sale deal, you don't touch the owner fields at all — closing the deal moves ownership for you. A sale in REDA is an Opportunity (REDA's single "deal" record) that runs along a stage path. For a property sale that path is:

Property Selection → Binder → Contract Out → Under Contract → Funded → Clear to Close → Closed Won

While the sale is open, REDA keeps the deal's selling side pointed at the property's current owner, so the paperwork always reflects who's actually selling. The transfer happens the moment you set the stage to Closed Won:

Owner Account → the buyer. The property's Owner Account is set to the sale's buyer account.
Ownership Start Date → the Under Contract Date. The property's Ownership Start Date is set to the sale's Under Contract Date.
The ownership trail updates itself. Just as with any owner change, the previous owner's entry is closed the day before the new start date and a fresh entry opens for the buyer.

The stages before Closed Won have their own guards worth knowing. The sale price, for one, must be present before the deal advances into its later stages — try to move on without it and REDA stops you:

"You must provide the value of Sale / Purchase Price prior updating the stage."

Settlement statements, payment schedules and commissions on the sale are covered in the property-sales articles (see The Property Sale Lifecycle); here the point is simply that Closed Won is the trigger that transfers ownership.

The reopen guard

Because Closed Won already moved ownership, REDA won't let you casually pull the sale back to an earlier stage — doing so would leave the property owned by the buyer while the deal claims it never closed. Try it and you'll see:

"The property ownership was updated when this opportunity was marked as "Closed Won." Please revert the property ownership changes on the associated property before updating the opportunity stage."

The message tells you the order to work in. First, go to the property and restore its previous Owner Account and Ownership Start Date (which rewinds the ownership trail to the seller). Then change the sale's stage. Sequencing it this way keeps the deal and the property telling the same story at every step.

After the transfer: check your portfolios

There is one thing REDA does not keep in step automatically, and it's the source of a common surprise. A Portfolio is an owner-driven grouping of properties. When you set a property's owner as the property is first created, REDA syncs portfolio membership from the property's side. But when you change the owner of a property that already exists — which is exactly what a transfer is — that property-side sync does not fire.

The old owner's portfolio can still list the property. After a transfer, the previous owner's portfolio may keep showing the property as an active member, because the change on an existing property doesn't re-sync portfolios from the property's side. The membership is stale, not wrong data you can't fix — you just have to nudge the portfolio to recompute.

The workaround is quick. Open the affected Portfolio Account (the account whose portfolio is out of date) and re-save it — for example, toggle its Is Active flag and save. That triggers the portfolio-side automation to recompute membership: rows for accounts that no longer own the property are deactivated (never deleted, so history is preserved), and any missing rows for the new owner's portfolios are created. Do this for both the old and new owners' portfolio accounts and the membership lands correctly. See Portfolios for the full picture.

Worked example: selling Meridian Court #101

Meridian Court #101 is owned by Continental Holdings, with an ownership trail entry open from 1 Jan 2026. A sale deal — Meridian Court #101 [ Property Sale ] — is raised with buyer Meridian Capital, an Under Contract Date of 1 Jun 2026, and a Sale / Purchase Price of 1,000,000.00. The deal is worked along its path to Closed Won. Here's what REDA writes on the property:

On the propertyBefore Closed WonAfter Closed Won
Owner AccountContinental HoldingsMeridian Capital
Ownership Start Date1 Jan 20261 Jun 2026 (= Under Contract Date)
Ownership TrailOne open entry (Continental Holdings)Continental Holdings closed at 31 May 2026; new open entry for Meridian Capital from 1 Jun 2026

Then the portfolio check: Continental Holdings' portfolio still lists #101 as active. Opening Continental Holdings' Portfolio Account and re-saving it recomputes membership — #101's row for Continental Holdings is deactivated, and it's picked up under Meridian Capital's portfolio. If, later, someone tries to move the closed sale back a stage to "reopen" it, REDA refuses with the reopen-guard message until the property's owner is restored to Continental Holdings first.

Reference: what each route does

ActionOwner AccountOwnership Start DateTrail
Manual transferYou set itYou set itOld entry closed at new start − 1 day; new entry opened
Sale reaches Closed WonSet to the buyerSet to the Under Contract DateUpdated automatically, as above
Reopening a Closed-Won saleBlocked until you restore the property's previous owner and start date first
Portfolio membershipNot re-synced on an existing property — re-save the affected Portfolio Account(s) to recompute

Where to go next

  1. Owners & Ownership History — how the ownership trail is written, read, and repaired.
  2. Portfolios — owner-driven groupings and how membership recomputes.
  3. The Property Sale Lifecycle — the full sale deal, from selection to settlement.
  4. Ownership Behind an Account — the parties and percentages behind an owner account.

Frequently asked questions

No. When a sale reaches Closed Won, REDA sets the property's owner to the buyer and its start date to the Under Contract Date, and the ownership trail updates itself — the previous owner's entry is closed the day before the new start date. There's nothing to write by hand.

Because closing the sale already transferred ownership on the property, and REDA won't let you undo the stage while that transfer stands: "The property ownership was updated when this opportunity was marked as "Closed Won." Please revert the property ownership changes on the associated property before updating the opportunity stage." Restore the property's previous owner and start date first, then move the stage.

Changing the owner on a property that already exists doesn't re-sync portfolios from the property's side — that sync only fires when the owner is set as the property is first created. Open the affected Portfolio Account and re-save it (for example, toggle Is Active): the portfolio side then recomputes membership, deactivating rows for accounts that no longer own the property and adding rows for the new owner's portfolios.

The sale's Under Contract Date. If that isn't the effective date you want on the ownership record, adjust the property's Owner Account and Ownership Start Date afterwards — the ownership trail follows whatever you set.

Almost always because the owner and start date were left out of step, so REDA couldn't write the history: "Failed to update Property Ownership Trail. Missing ownership information on Property." Set the new Owner Account and Ownership Start Date together as a complete pair and save again.

Was this article helpful?