Scenario: Selling a Property End to End

This walkthrough follows a single property sale from the moment the villa is listed to the moment the sale is closed, ownership is transferred, and commission is booked. Rather than re-explaining each feature, it sequences them — showing how listing, buyer leads, the Sales Agreement ticket, the payment plan, closing, ownership transfer, and commissions fit together in order, and pointing to the article that owns each step. We follow Meridian selling Harbour Villa 7 to buyer David Okafor for 1,000,000.00, with a 50,000.00 binder. No prior REDA experience is assumed; every stage is introduced as we reach it.

The story at a glance

Meridian is selling Harbour Villa 7. The current owner of record is Continental Holdings; the buyer is David Okafor. The agreed price is 1,000,000.00, secured by a 50,000.00 binder. In our example the deal goes under contract on 1 July and closes on 15 August — and one subtlety runs through the whole story: the new owner's start date is the Under Contract date, not the closing date. Keep an eye on it; it is the single thing most people get wrong.

A sale is a record on the Opportunities tab — REDA's single "deal" object — and it advances through a fixed set of Stages shown as a Path. For a property sale that path runs:

Property Selection → Binder → Contract Out → Under Contract → Funded → Clear to Close → Closed Won (or Closed Lost)

You drive the early stages by hand, but the middle of the pipeline is ticket-driven: the Sales Agreement ticket moves the deal into Contract Out and Under Contract for you. Let the ticket do it — editing the Stage directly fights the automation.

The timeline

Here is the whole sale in one table — who acts, what REDA does in response, and which article owns each step.

Act 1 — List the villa

Nothing can be sold until the property is offered. Marking Harbour Villa 7 available for sale — setting its sale status and its sale price of 1,000,000.00 — makes it selectable in the sale-deal property picker; the Available-For-Sale flag is system-computed, so you set the status and REDA works out the rest. This is also the moment to set the property's default sales commission rule and Sale Payment Plan, if you use them, so the deal inherits both when it is created. Full detail lives in Marking a Property Available for Sale.

Act 2 — Buyer lead to deal

David Okafor's interest arrives as a buyer inquiry of type Property Sale. Once it is qualified, Convert Inquiry does the heavy lifting: it creates the Account and Contact, the Property Sale opportunity, and a primary Buyer contact role, dropping the new deal at Property Selection. To advance it to Binder, record the binder — and all three binder details must go in together. Supply Binder = Yes with an Amount of 50,000.00, a Binder Date, and a Title Company, or the all-or-nothing gate fires:

The mechanics of buyer roles and conversion belong to Buyer Leads and Converting Inquiries; the stage rules belong to The Sale Lifecycle.

Act 3 — The Sales Agreement ticket

The middle of the pipeline is where beginners reach for the Path and drag it — don't. From Binder onward the deal is moved by the Sales Agreement ticket on the deal's Tickets tab. Setting the ticket to Contract Sent moves the deal to Contract Out. Setting it to Contract Signed (or Closed) moves the deal to Under Contract and stamps the Under Contract Date — the date that quietly drives everything downstream.

Two gates guard that transition. The deal cannot enter Under Contract until both the price and the date are on the record:

Enter the Sale / Purchase Price (1,000,000.00) and attach the signed contract before you close the ticket. The full ticket behaviour is documented in The Sales Agreement Ticket and the stage rules in Sale Stages.

Act 4 — Payment plan

The moment the deal first becomes active — from Under Contract onward — REDA looks at the property for a Sale Payment Plan. If one is attached, it generates one Payment Schedule per plan item automatically. Each schedule's amount is the item's percentage of the Sale / Purchase Price, so a 10% item on our 1,000,000.00 sale becomes a 100,000.00 schedule. Time-based items are dated from the Under Contract Date plus the item's due-after-days; milestone items stay undated until their construction milestone is marked complete. You don't build these by hand — the plan on the property produces them. Detail: Sale Payment Plans.

Act 5 — Close

Advancing to Funded flips the deal's won / closed system flags — so from Funded on, REDA already treats the sale as won, before the final Closed Won stage. One requirement to be aware of: a deal can't be won without an Account.

At Closed Won, REDA transfers ownership. The property's Owner Account becomes David Okafor, and here is the subtlety in full: the property's Ownership Start Date is set to the Under Contract Date (1 Jul), not the Closed Won date (15 Aug). In lock-step, the ownership trail closes Continental Holdings' open entry — its Ownership End Date becomes the new start minus one day, 30 Jun — and opens David's entry starting 1 Jul with a blank end. The deal is flagged for commission, and commission records build from the rule (recipients, percentages or fixed amounts, and due dates derived from the Under Contract Date).

Once a sale is Closed Won it can't simply be reopened — the reopen guard blocks it until the property ownership is reverted. See Closing a Sale, Owners & the Ownership Trail, and Sale Commissions for the owning detail.

The numbers, reconciled

One figure at a time, traced from where it is entered to everywhere it lands:

The commission base (the deal's Calculated Commission Base Amount) is a separate figure from the sale price; how it is derived is documented in How Commissions Are Calculated.

Where to go next

1. The Sale Lifecycle — the eight stages and how a deal moves between them.
2. The Sales Agreement Ticket — the ticket that drives Contract Out and Under Contract.
3. Sale Payment Plans — how staged schedules generate on activation.
4. Closing a Sale — ownership transfer and the commission flag at Closed Won.
5. Owners & the Ownership Trail — the history that records each change of owner.
6. Sale Commissions — how commission records build from the rule.

Frequently asked questions