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Home / REDA One / Integrations / REDA Financials (the accounting extension) / Activating a Client Account as a Financial Entity

Activating a Client Account as a Financial Entity

Before REDA Financials can post a single figure for one of your clients, that client needs its own set of books. In REDA that is a one-checkbox job: mark a client account as Financial Active and REDA automatically creates a matching accounting Entity — the ledger container the accounting side posts into. But the checkbox only fires when a few things are already in place, and the Entity it creates arrives half-configured: it can receive posted invoices immediately, yet the property-management features (tenant payments, management fees, owner draws) each need a default or two set on the Entity before they will run. This guide is for the implementing admin or owner-services lead onboarding a landlord — or your own property-management firm — into accounting. By the end you will know which accounts to activate, how to satisfy every prerequisite, exactly what the auto-created Entity looks like, and how to complete its configuration field by field so nothing "skips" this client later.

What an Entity is. An Entity in REDA Financials is a separate set of books — its own ledger, its own currency, its own fiscal year. Each landlord you manage typically has one, and your own property-management firm has one too. This article covers creating and configuring an Entity from the REDA side; what an Entity does inside accounting — ledgers, general-ledger accounts, accounting basis — is covered in the REDA Financials help center.
Getting there. Open the App Launcher (the grid icon at the top-left of any page) → REDA → the Accounts tab, then open the client account you want to activate. The Entity, once created, opens from the account's Entity link.
Access you'll need. Access to Accounts is granted by your administrator, separately from REDA's own permission sets — if you can't open or edit the account, that is the first thing to check. Editing the accounting fields on the account (Financial Active, Account Code) and configuring the Entity is an administrator task.

What a financial entity is, and which accounts need one

Think of an Entity as a ring-fenced ledger for one party's money. When you manage properties on behalf of several landlords, each landlord's rent, fees and draws must stay in that landlord's own books — never mingled with another owner's, and never mingled with your firm's own operating money. An Entity is how REDA keeps them apart: every accounting document is stamped with the Entity it belongs to, and reports are drawn per Entity.

Not every account needs its own books. The rule is simple — activate the accounts that own a ledger (the ones that receive accounting documents in their own name) and leave the rest as ordinary accounts. Tenants and vendors are named directly on documents as the customer or the payee; they never need a set of books of their own.

AccountActivate?Why
A landlord / investor clientYesOwns a ledger; receives fee and owner-draw documents in its own name
Your own property-management firmYesIt is the entity that earns management-fee revenue and runs operations
A tenantNoNamed directly as the customer on invoices and receipts — no separate ledger needed to be billed
A vendor / supplierNoNamed directly as the payee on bills — no activation required
Activation is about ledgers, not invoicing. The most common mistake is activating tenant accounts. You never need to — a tenant is billed simply by being named as the customer on the document. Activate only the accounts that keep their own books: your landlords and your own firm.

Before you activate: the prerequisites

Checking Financial Active is the trigger, but REDA will only build an Entity when the account already qualifies on four counts. Miss any one and the box can sit checked with no Entity ever appearing — so it is worth confirming all four before you click.

PrerequisiteWhat to setWhy it's required
The right kind of accountRecord type Client, or record type Internal Entity with Internal Entity Type = CompanyOnly these two kinds own a ledger. A Lease or Vendor account — or an Internal Entity that's an Employee or Team — is skipped
Account CodeA short unique code, up to 10 characters (for example CLI-001)It becomes the Entity's code, so set the one you intend before activating
RegionThe account's regionThe Entity's currency is inherited from the region's currency — no region, no currency to derive
TerritoryThe account's territoryCarried onto the Entity as a routing dimension; activation will not proceed without it
Currency comes through the Region. You never type a currency onto the Entity — REDA reads it from the Region you put on the account. So the region you choose silently decides the Entity's currency. If you manage clients in more than one currency, keep a region per currency and pick the matching one.

What activation creates

Activation is a single action with an automatic consequence. The instant you check Financial Active on a qualifying account and save, REDA builds an Entity for it and fills in the essentials from the account and its region. There is nothing to key in on the Entity — it arrives ready:

On the new EntityValueTaken from
NameThe account's nameAccount
Entity AccountThe account itselfA back-link to where it came from
Entity CodeThe account's Account CodeAccount
TerritoryThe account's TerritoryAccount
RegionThe account's RegionAccount
Currency CodeThe region's currencyRegion
Accounting BasisAccrualFixed default
Fiscal Year Start MonthJanuaryFixed default
ActiveYesFixed default

Because the Entity Code and currency come straight from the account and its region, set the Account Code, Region and Territory before you activate, so the new Entity carries exactly what you intend. The Accounting Basis (Accrual) and Fiscal Year Start Month (January) are fixed at creation; if a client's books need different values, adjust them on the Entity afterward through your accounting configuration.

Activation is safe to repeat. Checking the box on an account that's already activated does not create a second Entity — REDA finds the existing one and re-links it. If you're unsure whether a client was ever activated, it's harmless to confirm the box is ticked.

Activating an account, step by step

Here is the full sequence for onboarding a landlord — Continental Holdings — into accounting.

Open the client account. From the Accounts tab, open Continental Holdings. Confirm its record type is Client (or, for your own firm, Internal Entity set to Company).
Set the prerequisites first. Give the account an Account Code, a Region, and a Territory. The Account Code becomes the Entity's code and the Region decides its currency, so get these right before the next step.
Check Financial Active and save. The Entity is created immediately. Open the account's Entity link to see it — name, code, currency, Accrual basis, January fiscal start, all filled in.
Configure the Entity. Open the new Entity and fill in the banks, products and defaults the downstream features need (next section). This is the part that's easy to forget and the most common cause of a feature later "skipping" this client.

After activation: configuring the Entity

A fresh Entity can receive posted invoices right away, but tenant payments, management fees and owner draws each need a setting or two on the Entity before they will run for this client. Set them now, while you are here, rather than discovering them missing on the first run. The fields fall into three groups — banks, products, and one optional property — plus a set of accounting defaults that belong to REDA Financials.

The bank accounts

FieldWhat it isWhat it drives · what breaks if blank
Operations BankYour firm's day-to-day operating bank accountWhen a management-fee run settles, it moves the earned fee out of rent escrow and into this operating account. Blank → the earned fee has nowhere to land
Management Fee Settlement BankThe bank used to settle the fee documents a fee run creates. Set it on both your firm's Entity and each landlord's EntityThe fee run records the receipt and payment for the fee through this bank. Blank → the run can't settle this client's fee

The products

A "product" here is the accounting product that carries the general-ledger account a line posts to. The fee has two sides — your firm earns it, the landlord pays it — so the two products live on two different entities.

FieldSet it onWhat it drives · what breaks if blank
Management Fee Revenue ProductYour property-management firm's EntitySupplies the revenue line when your firm bills the fee (your firm earning it). Blank → the revenue side of the fee run has no product to post to
Management Fee Expense ProductEach landlord's EntitySupplies the expense line on the landlord's fee bill (the landlord paying it). Blank → the landlord's fee document can't be built and the run skips them
Owner Draw ProductEach landlord's EntitySupplies the line on an owner-equity-draw payout (paying the owner their available balance). Blank → the draw document can't be built and the run skips them

The administration property

Administration Property is optional. If you set it, the journal that settles a management-fee run books its lines against this one property — handy when you want all fee-settlement postings to sit under a single administrative property in reporting. Leave it blank and nothing breaks; the settlement lines simply aren't tied to a dedicated property.

The accounting defaults (for tenant payments)

The Entity also carries three defaults that belong to REDA Financials itself: Default Bank Account, Default Cash Account, and Default Ledger. When you record a tenant payment, REDA creates a cash receipt and copies these three onto it, so they must be set for the entity that owns the property being paid. See the REDA Financials help center for what each one means inside the ledger.

Set the Default Cash Account, or tenant payments won't start. Recording a tenant payment resolves the entity through the property's owner account. If that entity has no Default Cash Account, the payment screen refuses to open with: "Default Cash Account is not defined for the entity." Set the Default Cash Account on every landlord Entity whose properties collect rent. See Recording Tenant Payments.

The Region-currency rule

The Entity's currency is inherited from its Region at creation, and REDA keeps them aligned. If you later change the Entity's Region to one whose currency no longer matches the Entity's currency, the save is blocked:

Region and currency must agree. REDA shows: "Entity Currency must match the Region Currency. Please ensure both currencies are aligned." Pick a region whose currency matches the Entity, or align the two, before saving.

Currency consistency matters beyond this one message: a management-fee run cannot cross currencies. The landlord's Entity and your firm's Entity must share the same currency, or the fee for that landlord errors out. Keep every entity you intend to run fees between on one currency. See Management Fee Automation.

Every receivable account on an invoice must be an activated Entity. When an invoice posts to accounting, REDA works out which client's books it belongs to by following the invoice's receivable account to that account's Entity. If a receivable account hasn't been activated, the invoice can't bridge — this is the single most common reason a sales invoice never appears in accounting. See Payment & Balance Sync for the resulting error and how to clear it.

Worked example: Meridian Properties and Continental Holdings

Two accounts, two entities — one for the managing firm, one for a landlord it serves. Both live in the Harbour District region and share one currency, so a fee run between them is allowed. (Give each a territory too — it's a required routing dimension; the exact territory you pick doesn't affect the currency.)

Activate your firm, Meridian Properties. Its account is record type Internal Entity with Internal Entity Type = Company. Set Account Code PM-001, Region Harbour District, Territory Harbour, then check Financial Active. The Entity "Meridian Properties" appears — code PM-001, its currency taken from the region, Accrual, January fiscal start, active.
Configure Meridian's Entity. Set Operations Bank to "Meridian Operating", Management Fee Settlement Bank to "Meridian Settlement", and Management Fee Revenue Product to "Management Fee Revenue" — the revenue product lives here because Meridian is the firm that earns the fee. Set the Default Bank Account, Default Cash Account and Default Ledger per your accounting setup.
Activate the landlord, Continental Holdings. Its account is record type Client. Set Account Code CLI-001, Region Harbour District (the same region — and so the same currency — as Meridian), Territory Harbour, then check Financial Active. The Entity "Continental Holdings" appears with matching provenance.
Configure Continental's Entity. Set Management Fee Settlement Bank, Management Fee Expense Product to "Management Fee Expense" (the landlord pays the fee), and Owner Draw Product to "Owner Draw" (the landlord receives draws). Set the accounting defaults so tenant payments on Continental's properties can post.
In practice: Because Continental and Meridian share the same currency, a management-fee run between them settles cleanly. If Continental had been placed in a region with a different currency, the fee line for Continental would have errored — the two entities must share a currency.
The Details tab of an account record, REDA Financials section, with Financial Active checked and Account Code, Entity and Territory populated.
The account's Details tab, REDA Financials section: Financial Active is checked, and Account Code, Entity and Territory (with its Territory Full Code) are all populated.
The auto-created Entity record showing the matching name and code, Accrual accounting basis, and Active flag in the highlights and Entity Identity section.
The Entity record that activation created automatically — the highlights show the matching name and code, Accrual accounting basis and the Active flag, with the Entity Identity fields below.
The Management Fee Configuration and Default GL Accounts sections of an activated Entity, all fields populated
The configuration section of an activated Entity (Meridian Properties). The Management Fee Configuration block is filled in — Management Fee Revenue Product, Management Fee Expense Product, Management Fee Settlement Bank, Operations Bank and Administration Property — and the Default GL Accounts block below routes each kind of posting to its account. These are the defaults every fee run, draw and posting reaches for; a gap here is what excludes a landlord from a run.

Reference: every Entity setting

One place to see both halves — the fields activation sets for you, and the fields you set afterward.

Entity fieldSet byDrives / where it's used
NameActivation (from the account)Identifies the set of books everywhere
Entity CodeActivation (from the account's Account Code)Short reference on documents and reports
RegionActivation (from the account)Currency source; region-level reporting
TerritoryActivation (from the account)Routing dimension carried onto the Entity
Currency CodeActivation (from the region)The Entity's currency; must match the Region
Accounting BasisActivation (Accrual, fixed)How the ledger recognises transactions
Fiscal Year Start MonthActivation (January, fixed)The ledger's financial year
ActiveActivation (Yes, fixed)Whether the Entity is in use
Entity AccountActivation (back-link, system-managed)How the billing bridge traces an invoice to its books
Operations BankYou, after activationManagement fee settlement — where earned fee lands
Management Fee Settlement BankYou, after activationManagement fee run — settles fee documents
Management Fee Revenue ProductYou (PM firm Entity)Fee run — your firm's revenue line
Management Fee Expense ProductYou (landlord Entity)Fee run — the landlord's expense line
Owner Draw ProductYou (landlord Entity)Owner draws — the payout line
Administration PropertyYou, after activation (optional)Fee settlement — attributes settlement journal lines
Default Bank / Cash Account / LedgerYou, after activationRecording tenant payments — defaults on the cash receipt

The account carries more than the switch

While you have the account open, a few adjacent settings are worth setting in the same pass — they live on the account, not the Entity.

  • Financial Type marks whether the account behaves as a Customer, a Vendor, or Customer & Vendor in accounting.
  • Electronic-payment (EFT) payee details — the bank details REDA uses when it pays or collects electronically. See Bank EFT / NACHA Processing.
  • Returned-payment (NSF) fee settings — whether, and how much, to re-bill when a payment bounces. See Recording Tenant Payments.
Tenant payments resolve the entity through the property owner. When you record a tenant payment, REDA finds the books to post into by following the property to its owner account and that account's Entity — not the account named on the lease. So the landlord behind the property must be activated, and its Entity must have a Default Cash Account, before rent can be posted.

Where to go next

  1. How REDA Works with REDA Financials — the whole seam this activation sits inside.
  2. Payment & Balance Sync — why an un-activated receivable account is the top bridge failure.
  3. Recording Tenant Payments — where the Entity's bank, cash and ledger defaults are used.
  4. Management Fee Automation — where the fee products and settlement bank come into play.
  5. Owner Draws & Owner Statements — where the Owner Draw Product is used.

Frequently asked questions

Work through the four prerequisites. The accounting extension must be turned on for your workspace; the account must be record type Client (or Internal Entity set to Company); and it must have an Account Code, a Region, and a Territory. If any one is missing, checking the box quietly does nothing. Add the missing piece and save again.

No. Tenants are customers — they are named directly on their documents. Activation is only for accounts that keep their own books, which means your landlords and your own property-management firm.

The invoice's receivable account decides. Its linked Entity is the set of books that receives the sales invoice — which is why every receivable account used on invoices must be an activated Entity.

Because the new region's currency no longer matches the Entity's currency. REDA shows: "Entity Currency must match the Region Currency. Please ensure both currencies are aligned." Choose a region whose currency matches the Entity, or align the currencies, then save.

Almost always because that landlord's Entity is missing its fee settings — the Management Fee Settlement Bank or the Management Fee Expense Product — or because the landlord's Entity and your firm's Entity are in different currencies (a fee run cannot cross currencies). Fix the configuration and re-run. See Management Fee Automation.

REDA shows: "Default Cash Account is not defined for the entity." The payment resolves the entity through the property's owner account, and that Entity needs a Default Cash Account set. Add it on the landlord's Entity. See Recording Tenant Payments.

No. The Management Fee Revenue Product goes on your property-management firm's Entity — the firm earns the fee. The Management Fee Expense Product and the Owner Draw Product go on each landlord's Entity — the landlord pays the fee and receives the draws.

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