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Home / REDA One / Leasing / Lease lifecycle / Creating a Lease

Creating a Lease

Most leases in REDA are born automatically — when someone converts a leasing inquiry, REDA creates the tenant, the contact, and the lease in one move. But you will often need to start a lease directly: a walk-in tenant, a lease that was never captured as an inquiry, or a second lease for a tenant you already know. This article teaches that deliberate path — the New Lease action, the handful of choices that matter at creation, and everything REDA fills in for you the moment you save. No prior REDA experience is assumed; every term is defined as we reach it.

Getting there. Open the App Launcher (the grid icon at the top-left of any page) → REDA → the Opportunities tab, then click New Lease. (The action is also available on an existing lease record.) The plain New button on Opportunities opens the same guided dialog — you never fill in a blank record form by hand.
Access you'll need. Creating a lease requires the REDA - Property Leasing User permission set; system administrators can use REDA - Master Data - Admin instead. You also need access to the tenant's Accounts and Contacts, which your administrator grants separately.
The Opportunity is the lease. In REDA, a lease lives on the Opportunities tab — REDA's single "deal" record. Wherever you see "Opportunity", read "lease". Whether it came from a conversion or from New Lease, it is the same record and behaves identically.
Using REDA Sales Cloud edition? This article shows the Platform edition, where prospects are Inquiry records (the standard Salesforce Lead in Sales Cloud). Everything else — the fields, the steps and the behaviour — is the same unless noted. See REDA editions.

Two ways a lease is born

There are exactly two ways a lease comes into being, and choosing the right one saves rework:

PathUse it whenWhat it does for you
Convert an inquiry (the common path)The tenant came in as a captured leasing inquiry that hasn't been converted yetCreates the tenant account, the contact, the lease, and the primary contact role in one save
New Lease (this article)A lease not tied to an un-converted inquiry — a walk-in, or a second lease for an existing tenantOpens a fresh lease you fill in yourself; you supply the tenant account

Both produce the identical result: a lease that opens at Stage Application - New, ready for charges and approval. If the tenant already exists as an inquiry, prefer converting the inquiry — it builds the surrounding records for you. Everything below covers the direct path.

Converting an inquiry: set two fields first. The common path — Convert on a leasing inquiry — won't run until the inquiry itself carries a Move In Date and a Lease Term (Months). Miss either and REDA stops the conversion with "Move-in date and lease terms must be provided prior to converting the leasing inquiry." Once both are set, Convert creates the tenant account (named for the tenant, marked as a Lease account), the contact, and the lease in one move, and adds the tenant as a primary Lessee on the lease — see Converting Inquiries.

Before you start

Three things must exist before a lease will work end to end. Two you pick at creation; the third is defaulted for you but must be set up upstream.

The tenant account. The Account is the party you bill — every invoice and the tenant's running balance hang off it. It becomes the lease's Account Name. Have the account ready (or created) before you save.
A leasable property. The Property is the unit being leased. It must already be made available for leasing, with its property type, region, and rent settings in place (see Making a Property Available for Leasing).
A Leasing Rule behind the property. The Leasing Rule is the rulebook that governs billing cadence, proration, late fees, and renewals. You don't pick it by hand — REDA defaults it from the property — but it must already be attached to the property (or the property's region must have a default rule) for billing to run later (see Leasing Rules).

Walkthrough: the New Lease action

From the Opportunities tab, click New Lease and work through the guided dialog:

Pick the tenant account. Choose the Account that will be billed. This account owns the lease and drives its ledger.
Pick the property. Choose the unit being leased. REDA reads the property type, region, neighbourhood, and parent property straight off it.
Set the dates and term. Enter the Lease Start Date, the Lease End Date, and the Lease Term (Months). The start date is what every later stage checks for, so get it right now.
Save. REDA opens the new lease at Application - New and fills in the rest for you — covered next.

What REDA fills in the moment you save

A new lease is never a blank record. As soon as you save, REDA populates a set of fields so you don't have to hunt for them:

You setREDA sets for you on save
Account Name (tenant)Stage = Application - New
PropertyLease name, composed from the tenant and the unit
Primary ContactLeasing Rule — the property's rule, or the region's default rule if the property has none
Lease Start / End Date, Term (Months)Commission Rule, from the property's default
—Parent Property, Property Type, Region, Neighbourhood — copied from the property
Why the late-fee fields look empty. A brand-new draft lease won't show late-fee or month-to-month values yet. Those copy across from the Leasing Rule when the lease turns billable — not while it is still an Application-stage draft. An empty late-fee section on a fresh lease is expected, not a mistake.

The tenant, the property, and the rule

Three choices at creation quietly steer everything that follows:

  • The tenant account is the bill-to for every invoice and the anchor of the tenant ledger (see The Tenant Ledger). Choose the right account, not just the right name.
  • The property locks in once charges exist. REDA will stop a later change with "Property can not be changed on leasing Opportunity if Opportunity charges are defined." Pick the correct unit before you build the chargebook.
  • The rule — defaulted from the property — silently governs billing cadence, proration, late fees, month-to-month behavior, and renewals. Get the property's rule right upstream and the lease inherits it correctly.

After creation

Right after you save, the lease sits at Application - New with no charges. Two things come next:

Build the chargebook. Open Terms & Charges and add the rent, deposit, and any fees the tenant will pay (see Setting Up Lease Charges).
Advance the lifecycle. Complete the application, submit for approval, and let the tickets carry the lease to move-in. The whole journey is in From Application to Move-In.
Don't drag the Stage forward by hand. The agreement and occupancy stages are written for you by the lease's tickets. Editing the Stage directly fights that automation and can leave the lease and its tickets out of step. Create the lease, add charges, submit for approval — then let the tickets move it.

Worked example: Aisha's lease

You are creating a lease for tenant Aisha Rahman on Meridian Court #101, a unit owned by Continental Holdings. Open New Lease, pick Aisha Rahman as the tenant account, pick Meridian Court #101 as the property, set Lease Start 1 Aug 2026 and a 12-month term (Lease End 31 Jul 2027), and save.

REDA opens the lease at Application - New, names it for Aisha and the unit, defaults the Leasing Rule from the property (Meridian's residential rule), and copies the property type and region onto the lease. There are no charges yet — so next you click Terms & Charges, and the rent line resolves to 1,200.00 per month from the property's rent card. From there the lease is ready to complete and submit for approval.

The New Lease (Leasing) dialog, showing the tenant Account, Property, and Lease Dates fields, with Stage at Application - New.
The New Lease dialog (New Opportunity, record type Leasing): you pick the tenant Account Name, the Property and Leasing Rule, then fill the Lease Dates (Agreement Signed On, Actual Move In Date, Lease Start Date). Stage starts at Application - New.

Reference: save-blocking rules you may hit

These are the checks REDA runs while you create or advance a lease, quoted exactly as they appear on screen:

WhenWhat REDA shows
Advancing a won lease with no tenant account"Account is required to update an opportunity."
Moving to an occupied or notice stage with no start date"You must provide the value of Lease Start Date prior updating the stage."
Changing the property after charges exist"Property can not be changed on leasing Opportunity if Opportunity charges are defined."

Where to go next

  1. Setting Up Lease Charges — build the chargebook the new lease needs.
  2. From Application to Move-In — advance the lease through its whole lifecycle.
  3. The Lease Record — what every field and tab on the lease means.
  4. Converting Inquiries — the common path that creates the lease for you.
  5. Leasing Rules — the rule REDA defaults onto the lease.
  6. Child Leases — add extra units under one master lease.

Frequently asked questions

Convert when the tenant arrived as a captured leasing inquiry that hasn't been converted yet — conversion also creates the account, contact, and primary contact role for you. Use New Lease for a lease not tied to an un-converted inquiry, such as a walk-in or a second lease for an existing tenant. Both produce the same lease at Application - New.

The inquiry needs its own Move In Date and Lease Term (Months) before it can convert. REDA shows: "Move-in date and lease terms must be provided prior to converting the leasing inquiry." Fill in both on the inquiry, then convert.

Once the lease is won, the account is required: "Account is required to update an opportunity." Set the tenant account at creation so it's always in place.

The property locks once the chargebook exists: "Property can not be changed on leasing Opportunity if Opportunity charges are defined." Pick the right unit before adding any charges.

REDA defaults the rule from the property's own Leasing Rule, or from the region's default rule if the property has none. You never choose it by hand at creation.

REDA composes the lease name from the primary contact and the unit, so records stay consistent and searchable. You don't type it (unless your administrator has set a naming override).

No. The late-fee and month-to-month values copy from the Leasing Rule when the lease turns billable, not on a brand-new Application-stage draft. An empty late-fee section on a fresh lease is expected.

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